Our Customers Love Us!
We have such wonderful customers, and it feels so good when they express their appreciation for the hard work we do for them. We thought you might like to read just a few of the amazing things they have told us over the years.
Shane is the MAN for gas fireplace repair. Whatever your issue, he’s seen it hundreds of times and knows how to address it. He’s exactly the kind of service person you would welcome into your home.
I highly recommend Chimney Care Co to clean your stove pipe or chimney! After having horrible experience with others, I was so impressed with the professional expertise that Jesse exhibited. We dreaded getting the pipe cleaned due to having it fall and get soot everywhere. Mats were placed everywhere and not a spec was found on anything when the service was completed. Great job!
In addition, the replacement chimney was installed and looks great! We are so very, very pleased with the professional work and care that Chimney Care took in replacing our stove pipe!
I just wanted to tell you how pleased I was with the service call last Saturday (3/5/16) at my home for my gas fireplace. The gentleman you sent was professional, intelligent, and experienced in the fireplace industry. I was impressed as it is a rare occasion I am rewarded with someone who truly had a high degree of proficiency in their field. Thank you. I am happy to recommend your company.
Just a short note to let you know what a super staff you have. The office staff was very courteous on the phone when scheduling my chimney maintenance. I was especially impressed with the tech who was very polite, genuine, honest and hard working. He took the time to explain everything he did. Because of your excellent customer service and quality work, I won’t hesitate to recommend your company to my family, friends and business associates.
Thanks for your prompt and efficient service. I am giving your name and number to my friend in Mt. Washington.
Just a note of thanks and expression of sincere gratitude for effective and efficient work you performed at my home for three days.
We used Chimney Care for a Level 1 chimney inspection and were very impressed! Our inspector, Christian, was knowledgeable and clearly passionate about his work. We appreciated his attention to detail with well documented observations and recommendations for us to consider. Highly recommend!
Thanks again for everything. We really like your company! You and Shane were so nice and helpful.
I would like to thank you for the outstanding work you performed at our home. We were delighted by the level and quality of service that we received. His concern for correcting our problem was refreshing and pleased us with the level of work. Often I deal with businesses that never attempt to satisfy the customer the way your firm satisfied us.
We want you to know that the serviceman who took care of our vent problem was exceptionally polite, friendly, courteous, kind and helpful. We appreciated this kind of service.
Please find the enclosed pictures from the day you installed the stove. I am grateful to have it installed properly. We are warm!
Thank you! I really appreciated the excellent service you provided while cleaning and inspecting my fireplace. Particularly impressive were: Your conscious effort to ensure upon completion of the job that my living room was exactly the way you found it when you arrived. Your willingness to explain the details of the fireplace and its operation. Your frankness in recommending additional repairs and the thorough explanation of each one. I will without hesitation refer you to others needing your services.
What a great company ! He came on time, courteous, and very informative as he inspected my fireplace and chimney. I highly recommend Chimney Care!
We are very happy with the installment of our new fireplace door and the cleaning up of the fireplace. The gentleman who installed it was very kind, and did a wonderful job. He was respectful of us and our home and put every effort to clean things back up when he finished the job. Thank you!
Without any hesitation, I highly recommend Chimney Care to diagnose, inspect and remedy leaky fireplace. During most recent sustained heavy rain storms we experienced rain water dripping into the center of our fireplace as well as down the chimney onto the marble fireplace platform. I was lucky enough to get a recommendation from several neighbors to contact Chimney Care. From the initial contact and throughout the process they were very responsive, prompt and professional. Within a day, a technician came out to inspect the chimney and determined that a new rust resistant chimney cover was needed as the original aluminum cover rusted through allowing water to enter into the house. He covered the chimney with tarp as a temporary measure while a custom built top was being ordered. Unfortunately, the u usual heavy winds dislodged the tarp the next evening. Even though their office was closing for the day I was able to reach the office personnel who assured me that a technician will be there in the morning to resecure the tarp. Sure enough by 8:30 am they were back. Additionally, they were able to expedite the fabrication of the new chimney topper and returned within 2 days to install the stainless steel cover. I was grateful for their emergency response and their level of care.
Thank you Chimney Care
Thank you Chimney Care
The chimney is beautiful! Thanks so much for the quick turnaround. I appreciate the craftsmanship – ask any of your prospects to call if they want a good report!
I would like to thank you for your help, your advice and for actually knowing your job.(Quite a rare thing these days.) Many thanks once again, I will certainly pass your name on to anyone I hear needs “chimney help”.
We think it’s also important for you to know a little more about us and the service area we cover. Now, why don’t you give us a call and find out first hand what all the buzz is about?